The TAC's mission is to reduce road trauma and its impact on the lives of accident victims in a caring, efficient and financially responsible manner.

We are inspired by our vision - to provide Victorians with the most equitable personal injury compensation scheme in the world and set international standards in its delivery. This calls for teamwork, and talented and committed people. So we make certain we value our people. Good work is recognised and rewarded. Staff development is a key focus and everyone is encouraged to explore their full potential.

Strong values and credibility are particularly important to the TAC, and so, with the help of our staff, we've developed five shared values. These values are central to our business culture, and guide us in the way we work with our clients, providers and each other. They are:

Integrity

We will be open, honest and reliable in everything we do, achieving and maintaining the highest levels of professional service to our stakeholders and each other.

Unity Of Purpose

We will work together to achieve our vision and mission. We will share experiences, knowledge and ideas to foster greater communication, interaction and cohesiveness within the organisation.

Dignity And Respect

We will treat all people, inside and outside the organisation, with dignity and respect.

Innovation

We recognise the role innovation can play in achieving the organisation's vision and mission. We will foster a culture that encourages employees to maximise their potential.

Accountability And Responsibility

We will support and encourage employees to be responsible and accountable, and to make decisions within the scope of their role.